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Telstra chairman John Mullen touched on a variety of issues when he spoke at the Australian Institute of Company Directors’ Rottnest Forum recently – covering everything from the attainability and practicalities of work-life balance to the limitations of the minimum wage. But the subject that struck the biggest chord with me was the damage that can be done to a business’ reputation by a small percentage of unhappy customers or stakeholders. As Mullen highlighted, a business doesn’t have to deliberately do something wrong to create significant reputational issues. Equally, the potential damage from that wrongdoing has little to do with whether or

Prime Minister Scott Morrison and Opposition Leader Bill Shorten have finally gone head-to-head on the campaign trail in a nationally televised hour-long debate held in the 7 News Perth studios. As Newspoll data shows the race to be next Prime Minister tightening to 51-49 in Labor’s favour and less than three weeks until the country goes to the polls, our Government Relations team examines some of the major themes of last night’s showdown. Economy, economy, economy If there was ever any doubt about the central plank underpinning the Coalition’s bid for re-election, then it was well and truly dispelled last night. At

Easter has come and gone, the Anzacs have been remembered and week two of the Australian Federal Election is now done and dusted - complete with climate change-dinosaur references, important campaign promises and an unusual tennis technique. In the second of our weekly installments tracking the campaign, we take a look at the who, where, why and what (on earth!) of the political happenings ahead of a May 18 polling day. WA spotlight The election spotlight will very much be on our sunny state come Monday night, when Scott Morrison and Bill Shorten square off in a debate to be telecast on Channel

Be diverse and innovate to make your mission successful, even if it’s millions of kilometres away across the Solar System. Those are among the lessons learned from recent events hosted by Perth’s Women In Oil and Gas group. The most recent of them brought together Senator Linda Reynolds, Amazon Australia Principal account executive Matt Tuohy and National Energy Resources Australia CEO Miranda Taylor to discuss creating a culture of innovation. All three agreed that diversity was an absolute key to innovation and problem solving…and all three had different ideas on how to foster and promote it. Ms Reynolds, whose background includes 18 years in

Piece-by-piece, WA’s emerging new energy and battery materials sector is taking shape – with the announcement on Wednesday of $25 million of federal funding for a Future Battery Industries Co-operative Research Centre in Perth. The $135 million centre, which will be located at Curtin University, will help ensure the state is at the scientific and technological cutting edge of batteries research. A total of 40 PhD students will be funded at the centre. The commitment from the Coalition Government also demonstrates the bipartisan national understanding of the importance of batteries to this state’s – and our country’s – future, coming only months

The ongoing rollout of 5G networks around Australia won’t just make for much faster internet connections on our mobile devices – it is also set to pose an increasingly challenging test of the crisis communications capabilities of businesses and organisations. Speaking at a recent webinar on crisis communications hosted by media monitoring company Meltwater, international communications expert John Bailey said 5G capabilities would supercharge existing trends in our behaviour around disasters and noteworthy public incidents. Bailey, who has extensive experience working with airlines on crises responses, mapped out the evolution of social media around airline emergency situations in recent years. While the crash

The concept of social licence to operate has a lot of currency in the resources sector. Increasingly resource companies see their social licence to operate as a strategic issue for the board, central to their success, with loss of social licence a key business risk. Social licence is, however, a relatively new concept, and emerged just over 20 years ago. First used by Canadian mining executive James Cooney in discussion with World Bank officials, it was originally coined as a metaphor to argue that the trust and acceptance of society was just as important as a regulatory licence for resource operations. The concept

Seven days of the Federal Election campaign are done and dusted and so far we've seen a repeat performance of one of Tony Abbott's more bizarre feats, a moment Bill Shorten might wish he had over again and both major party leaders taking on a testing pre-Easter travel regime. In the first of our weekly installments tracking the campaign, we take a look at the who, where, why and what (on earth!) of the opening skirmishes ahead of a May 18 polling day. On the road again Prime Minister Scott Morrison started the week in Queensland, then went to Victoria (visiting Corangamite –

With a Federal Election now confirmed for May 18, it’s time to consider what can or can’t happen during the caretaker period and what it means to you. The caretaker period starts at the time the House of Representatives is dissolved and remains in place until the election result is clear – either the incumbent party retaining power, or in the case where there is to be a change of government, until the new government is appointed by the Governor-General. The caretaker period reflects that (with Parliament dissolved) the government cannot be held accountable for its actions in the usual manner and that the autonomy of

Prime Minister Scott Morrison has now confirmed Australians will go to the polls on May 18. But what does it all mean? Here is a look at some of the key questions you might be asking as a busy 5 weeks of official campaigning gets underway. What kind of swing is needed to change government? Very little. A swing of even 1 per cent away from the Government would see Bill Shorten become Australia’s 31st Prime Minister – and polling has been hovering at 53/47 to Labor for a couple of months, although you can expect that to tighten as we get closer to election day. On the

Sporting coaches and commentators can often be heard preaching about “one-percenters” – tiny, incremental efforts by individuals that make teams better. The phrase has become so commonplace in football that it borders on being cliché. But it actually references an extremely important part of business practice. Marginal gains are a part of our everyday lives. We don’t always think about them – even when are seeking them – but we all engage in them. The concept of the “aggregation of marginal gains” has been around for centuries but the man credited with triggering the recent popularity of the phrase is cycling coach Sir

The royal commission into the abuse of people with disability will be the most expensive in this country’s history, with $527 million budgeted for an inquiry that is expected to run for three years. It will also be Australia’s seventh royal commission in six years, as commissions  have become the ‘new normal’ when governments look to address significant issues in society. So, what do you need to know about the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability, especially if you are a provider in the sector? What is the scope of the royal commission? Needless to say, with a three-year span, this commission’s scope is

The emergence of royal commissions as “everyday events”, the evolution of a clear commission “template” and the dire perils for businesses and organisations found by a commission to have acted dishonestly – those were some of the key takeaways from a joint event held in Perth by Cannings Purple and leading law firm Gilbert + Tobin. Against the backdrop of an ongoing Aged Care Royal Commission and a Federal Budget allocation of $528 million towards a royal commission into the mistreatment of people with disabilities, a lunchtime audience of business leaders heard from Cannings Purple National Director Karen Brown and G

The Federal Budget provides the first surplus in more than a decade and made headlines for generous tax cuts, cash handouts and infrastructure spending. But how much did it actually deliver for WA and Western Australians? GST Firstly, addressing a long-standing priority, rules around the $69 billion GST revenue distribution to the states have changed, with WA the main beneficiary in this year’s Budget. Our total payment has risen from $9.8 billion to $11.1 billion. While the change is welcome, the Budget unfortunately also forecasts a $10 billion downturn in overall GST revenue, triggered by the property downturn in Sydney and Melbourne. So

Having already taken a look at what the 2019 Federal Budget means to WA, here’s a snapshot of some of the big-picture figures across the country. Infrastructure spending Western Australia will receive an additional $1.6 billion for priority regional and urban road and rail. We have been advised that the federal government will be consulting with state and local governments, as well as stakeholders to identify priority projects along each corridor. Priority regional and urban transport infrastructure An additional $932.6 million from 2019‑20 for Western Australia. The funding includes: an additional $348.5 million for Tonkin Highway upgrades; $207.5 million for the Oats Street, Welshpool Road and Mint Street Level Crossing

At the age of only 30, Kyle McGinn MLC has already lived in four states, prepared meals for masses on the oceans, been elected to represent the vast Mining and Pastoral Region and given WA Parliament a splash of colour with his choice of suits. The former chef-turned-Labor MP sat down with Cannings Purple’s Peter Klinger to talk about his passion for workers’ rights, the biggest issues affecting his electorate and how his political aspirations were shaped in kitchens – both on the mainland and at sea. Unfiltered, unguarded and sometimes unconventional, The Bench shows WA’s politicians as you’ve never seen them before. Home of the boxing crocodile Kyle McGinn talks