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The onset of the COVID-19 pandemic has significantly changed the way West Australians go about everyday life. Much of this change relates to the increasingly digital flavour of our working lives. With so many offices closed, we’ve used programs like Microsoft Teams to conduct meetings and co-ordinate workflows, while communicating with (and being part of) webinar audiences that stretch across the world. But amid all the disruption, we’ve also seen examples of the best of humanity. Fremantle’s Left Bank pub, for instance, is retaining and paying staff under the Federal Government’s Job Keeper program but, with the venue shut, sending them out to

Telstra chairman John Mullen touched on a variety of issues when he spoke at the Australian Institute of Company Directors’ Rottnest Forum recently – covering everything from the attainability and practicalities of work-life balance to the limitations of the minimum wage. But the subject that struck the biggest chord with me was the damage that can be done to a business’ reputation by a small percentage of unhappy customers or stakeholders. As Mullen highlighted, a business doesn’t have to deliberately do something wrong to create significant reputational issues. Equally, the potential damage from that wrongdoing has little to do with whether or

The ongoing rollout of 5G networks around Australia won’t just make for much faster internet connections on our mobile devices – it is also set to pose an increasingly challenging test of the crisis communications capabilities of businesses and organisations. Speaking at a recent webinar on crisis communications hosted by media monitoring company Meltwater, international communications expert John Bailey said 5G capabilities would supercharge existing trends in our behaviour around disasters and noteworthy public incidents. Bailey, who has extensive experience working with airlines on crises responses, mapped out the evolution of social media around airline emergency situations in recent years. While the crash

The concept of social licence to operate has a lot of currency in the resources sector. Increasingly resource companies see their social licence to operate as a strategic issue for the board, central to their success, with loss of social licence a key business risk. Social licence is, however, a relatively new concept, and emerged just over 20 years ago. First used by Canadian mining executive James Cooney in discussion with World Bank officials, it was originally coined as a metaphor to argue that the trust and acceptance of society was just as important as a regulatory licence for resource operations. The concept

The royal commission into the abuse of people with disability will be the most expensive in this country’s history, with $527 million budgeted for an inquiry that is expected to run for three years. It will also be Australia’s seventh royal commission in six years, as commissions  have become the ‘new normal’ when governments look to address significant issues in society. So, what do you need to know about the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability, especially if you are a provider in the sector? What is the scope of the royal commission? Needless to say, with a three-year span, this commission’s scope is

In Western Australia last year 51 young people suicided – almost one death a week. Youth suicide is the biggest single killer of our nation’s young people. This is a hard fact to hear and an even harder one to comprehend. But this week the shocking reality of the rate of youth suicide in our community provides all the motivation required for our group of more than 170 cyclists to ride 700km in four and a half days. After six months of hard training and fund raising, riders in the annual Hawaiian Ride for Youth will today begin the long journey from Albany or Jurien Bay back to Perth. To have

An awful lot can happen in five years, which is how long it had been between drinks when the ASX recently released a fourth edition of its Corporate Governance Principles and Recommendations. It’s very likely the document was due for updating anyway but the findings of the Royal Commission into the Banking, Superannuation and Financial Services Industry have only reinforced that need. The new ASX principles make it abundantly clear – just as Commissioner Kenneth Hayne has done in his Commission findings – that the pursuit of profit cannot be the sole motivation for listed companies’ business practices. Instead, in what is perhaps the

We live in an ever-changing communications landscape, where the next big trend can go from nowhere-to-be-seen to near ubiquitous in matter of days (or even hours). Against a recent backdrop in which public trust has been tested like never before (from Trump to banking horror stories and Australian cricket disgrace), our experts give their takes on the communication trends they expect to see coming into focus in the near future. Number crunching for the win One of the biggest opportunities – and challenges – for many businesses will be around how they use data and whether it can become a predictive tool for

Today being International Women’s Day, you don’t need to be Nostradamus to predict that the media will be awash with statistics and stories around the theme of gender equality.  Nor would you have to be clairvoyant to predict that the numbers will read pretty similar to last year. Here they are: A recent report by the Business Council of Australia, McKinsey & Company and the Workplace Gender Equality Agency (WGEA) highlighted the fact that women make up 42 per cent of employees but just 25 per cent of executives and only 10 per cent of CEOs in large, for-profit Australian companies. As

We’re delighted to announce the appointment of experienced adviser Simon Corrigan as a Director, further strengthening our market-leading Corporate Affairs team. Simon brings more than 15 years’ experience in corporate consulting, including four years at BHP - the last two years as the miner’s head of community and Indigenous affairs. He was previously government relations manager and then head of corporate affairs at BHP’s Olympic Dam operation, has held senior roles with Atlas Iron and CITIC Pacific Mining and has political experience as a campaign manager and chief-of-staff for state government ministers and federal MPs. Cannings Purple Managing Director Warrick Hazeldine said Simon’s

We are delighted to continue our growth in key market areas, with the appointments of engagement specialist and Senior Consultant Jordin Payne and Consultant David Mano. Jordin joins Cannings Purple’s Corporate Affairs team, having moved from Murdoch University, where she was an engagement and communications co-ordinator in the Kulbardi Aboriginal Centre and focussed on partnerships with the community, recruitment and event management. She is a proud Nimanburr woman and traditional owner from Broome Western Australia, with ancestral ties to Yarwuru, Djugan, Nyul Nyul and Bardi groups on the Mid Dampier Peninsula. David, meanwhile, returns to Cannings Purple’s Government Relations team, in which he

Think of a residential estate and what does your mind turn to? Manicured lawns and new builds? Landscaped open space? Kids kicking a ball on gently curving roads? What about an opportunity to tackle one of society’s greatest social and health challenges? That’s the unlikely challenge that arises out of a growing body of research that finds badly-designed urban environments — anonymous high-rise living, for example, or so-called food deserts where all shops are a driving distance from homes — markedly increase loneliness. And loneliness is now considered an epidemic in Australia, as well as being as risky to our health as obesity. The issue is

What do you get when you throw three passionate journalists into battle against three equally-motivated communications professionals, to argue about “spin doctoring?” That would be Thursday night’s International Association of Business Communicators WA Great Debate, held in front of a sell-out crowd at Brookfield Place. It was the IABC Western Australia’s first debate event since launching last year and judging by the turnout and the reception of the format, it won’t be the last. To recap, the topic was “Comms pros are just spin doctors” and the affirmative team consisted of the ABC’s Jessica Strutt and Kathryn Diss and The Australian’s Andrew Burrell,