Putting together a big project is tricky enough — but pulling together a team of contractors who might not have worked together before? That is where the real challenge begins. Why it matters In project management, effective communications can make or break successful outcomes. Project teams are commonly a team of contractors from across the organisation as well as external agencies. The need to wrangle the entire project team can see communications become the core of operations. A common misconception is that the shared goal of completing the project means that all stakeholders are automatically on the same page when it comes to how
You and I have changed the face of the Earth. For centuries humans have thrived in a throwaway economy, where the unquestioned mentality of we want, we take, we use and then we discard has been embedded into our expectations of everyday convenience. Once falling into the buzz word category, ‘circular economy’ has crept into our vocabulary, strategic plans and conversation as we become increasingly aware of our reliance on the world’s ecosystems in recent years. Our use of the world’s resources is linear in nature, where materials flow in a straight line – from extraction to design, manufacturing, consumption, and
When it comes to assessing whether your community sponsorship is valuable, it is time to talk about intangible benefits. Yes, your logo will be getting seen. Yes, your name is on the sign. But what about the less visible benefits of your investment? Studies into the impact of intangible benefits of sponsoring sports, arts, community events or local facilities find a conundrum: either companies overestimate the value of the intangible benefits of their sponsorship — or they don’t count the benefits at all. There is also the risk that the intangible benefits — the opportunity to host your top corporate peers in a footy
Navigating your path through government engagement on any project can be a daunting task. Between departments and agencies, ministers, policy advisers, public servants, industry groups and lobbyists, there are plenty of reasons why you might feel lost. While the Government Relations team at Cannings Purple is here to guide you through these engagements, it is important not to forget about engaging with the community. Here are three reasons why: Politicians expect it: When we meet with politicians to talk about clients’ project/issues, there’s one question we are inevitably asked: “have you spoken to the community?” If the answer is “yes” and you
Over the past decade, the way we communicate has changed to adapt to the advancements of technology and the digital era. Previously, stakeholder practitioners relied on traditional methods of hard copy collateral and face-to-face meetings; however, with the introduction of digital methods, practitioners are encouraged to consider innovation in their engagement. Timeliness A digital approach to stakeholder engagement opens the opportunity of multi-channel and cross-channel methods. With artificial intelligence (AI) systems, stakeholders' digital interactions and activities can be tracked to determine stakeholder's preferences and predictive behaviours. The analytics provided by AI can assist in personalising concise communications aligned to the individual and grouped stakeholder.
There’s nothing like a social media slam to give business leaders a wake-up. It might be a cranky customer who has hopped on Facebook in the wee hours, adding angry-face emojis to their diatribe. It might be criticism of your staff on Twitter by an upset ‘egg’ with three followers and a disdain for punctuation. Something about the immediacy and human face of social media means that comment, and the scattered retweets or likes that follow, can cut to the heart of a business. But while social media monitoring is vital, if you are not also watching traditional media sources, you are seeing only a small part of the picture. Traditional media like newspapers, magazines, online
I’ve worked in retail and raised toddlers (and teenagers) so I am familiar with being yelled at and insulted. But for many, the negativity that can come with stakeholder engagement can be terribly stressful - and if left unchecked, can lead to long-term mental health problems. Conversely, working in stakeholder engagement can also be enormously rewarding – practitioners are privileged to be able to communicate and develop meaningful relationships with key stakeholder groups on behalf of clients and in doing so, develop a deeper understanding themselves. One of the goals of developing these relationships is to manage and minimise conflict – but unfortunately this means conflict is invariably part of the job. As facilitators who bring groups
It may look, smell, and walk like a database but your stakeholder database can be so much more than that. Here are some simple reasons why you should start looking at your database differently and appreciating it for what it really can be. It’s your record Well, of course – right? A database, by its very nature, is a record system. But it’s more than just a box-ticking exercise. It’s a permanent and evolving reference of every interaction you have had with your stakeholders. You’ll be forever grateful for the perfect database when it’s easy to track not only what you did and
This year’s National Reconciliation Week theme, “More than a word. Reconciliation takes action” challenges us to take more courageous action that will deliver real impact. This is a challenge individuals and businesses should enthusiastically embrace. There is a lot to do Australia’s First Nations People have lived on, cared for and formed a deep connection to the lands that make up Australia for at least 50,000 years. 233 years ago, the dispossession of Aboriginal and Torres Strait Islander people from their lands began. In the years following, thousands of First Nations people were massacred, thousands more were subjected to slavery and forced labour,
Josh Frydenberg’s third Budget dropped this week with all the hype of a new record. In musical circles artists tend to branch out creatively on their third album, diverting from the mainstream and even their own genre to try new things. The Treasurer appears to be doing just that with the 2021-22 Budget. More funding has been directed to social policies rather than economic policies and this Budget shuns the traditional Liberal pursuit of surplus to focus on spending, job creation and stimulus. Politically, it has captured traditional Labor policy space, making it hard for the Opposition to attack it in the
The accusation of tokenism in your engagement can stop a practitioner in their tracks. The reputational risks associated with tick-box engagement and the time and cost of getting it wrong, can have a real impact on your bottom line. Senior Consultant, Ethan Gallagher discusses the ways you can set yourself up for success and avoid a tokenistic engagement process. Let’s start at the beginning. Planning. A sure-fire way to get ahead of the game is to put a robust plan in place from the get-go. Make sure you take the time to understand the project in-front of you - what are the
A $27 billion pipeline of transport infrastructure projects are scheduled for delivery over the next four years as part of Western Australia’s Recovery Plan. This will continue the significant road-building program currently underway, with more than $5 billion spent on roads by the McGowan administration during its first term. As WA leads the country’s pandemic recovery, this significant government investment is expected to support the rapid growth trend creating job opportunities and increasing the State’s already strong footprint in road, rail, capital works, repair and maintenance. Perth’s population growth The significant investment follows the infrastructure boom in the Eastern States over the last decade which has improved transport safety and accessibility for Australia’s
COVID-19 has created an atmosphere of uncertainty in almost every industry. Overnight, the world was forced to go virtual and with very limited opportunity for in-person interactivity and communication. We are currently still operating in a time of crisis, but businesses need to consider what happens not just today, but tomorrow and beyond. Those that do not take action to adjust their communications strategies risk losing their audience’s trust. A positive shift for engagement Fortunately, the digital era has normalised online communication to the point that many of us now prefer it. The pandemic forced a necessary shift to more online engagement, and in turn we see more opportunities to engage virtually with
Cannings Purple has a history of working with Aboriginal-owned and operated organisations. Our team believes in supporting the development of an inclusive economy which offers new opportunities to indigenous and non-indigenous businesses alike. We are proud of the projects which have involved collaboration with the traditional owners of the Perth region, the Whadjuk people of the Noongar Nation. Matagarup Bridge Our Stakeholder and Community Engagement team provided support for the delivery of the Matagarup Bridge. The size and scale of the project made it a rewarding one for the team, but the focus on meaningful engagement with Noongar representatives was a true highlight. The
As we eagerly leave 2020 behind and cautiously step into 2021, Senior Consultant, Sarah-Jane Dabarera, reflects on the themes in community relations for the year ahead. Culture and heritage 2020 has set the scene for an increased focus on culture and heritage in 2021. The Black Lives Matter movement, Australian deaths in custody and the destruction of sacred sites at Juukan Gorge have resulted in increased focus and scrutiny on genuine engagement with Traditional Owners. The recently released amendments to the Aboriginal Heritage Act, issued by the WA Government, will require renewed effort in making agreements and strengthening relationships with Traditional Owners. Black
For the McGowan State Government, WA’s economic recovery from COVID-19 is all about infrastructure. Accelerated programs to build roads, rail and bridges are expected to bring about jobs and assets for the future. But what will these expedited projects mean for the communities where they will be built? Our stakeholder engagement experts explain why avoiding tick-box engagement, and developing a strong consultation program, is more important than ever when timeframes for delivery are crunched. How many projects have been fast tracked? More than 80 major rail, road, coastal and cycling projects over the next two years. A streamlined process for contract awards
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David Lock brings decades of experience to his new role as special counsel.
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The ever-growing importance of community and stakeholder engagement has led to us creating the biggest in-house team in Perth.
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In the big picture, NAIDOC Week is a national and annual event during which Australia celebrates Aboriginal and Torres Strait Islander peoples, cultures and communities and recognises the valuable contributions they make to our country. On a more personal level, the week presents the opportunity for my community to showcase and share our rich and diverse culture with pride – celebrating together as Aboriginal people and choosing to open our arms and encourage others to participate and understand our value. NAIDOC Co-Chair Pat Thompson says Indigenous Australians seek recognition of their unique place in Australian history and society today. “For generations, Aboriginal and
When Edelman released its annual Trust Barometer earlier this year, there was one finding that stood out as remarkable. And it's an opportunity employers can't afford to miss.