The accusation of tokenism in your engagement can stop a practitioner in their tracks. The reputational risks associated with tick-box engagement and the time and cost of getting it wrong, can have a real impact on your bottom line. Senior Consultant, Ethan Gallagher discusses the ways you can set yourself up for success and avoid a tokenistic engagement process. Let’s start at the beginning. Planning. A sure-fire way to get ahead of the game is to put a robust plan in place from the get-go. Make sure you take the time to understand the project in-front of you - what are the
A $27 billion pipeline of transport infrastructure projects are scheduled for delivery over the next four years as part of Western Australia’s Recovery Plan. This will continue the significant road-building program currently underway, with more than $5 billion spent on roads by the McGowan administration during its first term. As WA leads the country’s pandemic recovery, this significant government investment is expected to support the rapid growth trend creating job opportunities and increasing the State’s already strong footprint in road, rail, capital works, repair and maintenance. Perth’s population growth The significant investment follows the infrastructure boom in the Eastern States over the last decade which has improved transport safety and accessibility for Australia’s
COVID-19 has created an atmosphere of uncertainty in almost every industry. Overnight, the world was forced to go virtual and with very limited opportunity for in-person interactivity and communication. We are currently still operating in a time of crisis, but businesses need to consider what happens not just today, but tomorrow and beyond. Those that do not take action to adjust their communications strategies risk losing their audience’s trust. A positive shift for engagement Fortunately, the digital era has normalised online communication to the point that many of us now prefer it. The pandemic forced a necessary shift to more online engagement, and in turn we see more opportunities to engage virtually with
Cannings Purple has a history of working with Aboriginal-owned and operated organisations. Our team believes in supporting the development of an inclusive economy which offers new opportunities to indigenous and non-indigenous businesses alike. We are proud of the projects which have involved collaboration with the traditional owners of the Perth region, the Whadjuk people of the Noongar Nation. Matagarup Bridge Our Stakeholder and Community Engagement team provided support for the delivery of the Matagarup Bridge. The size and scale of the project made it a rewarding one for the team, but the focus on meaningful engagement with Noongar representatives was a true highlight. The
As we eagerly leave 2020 behind and cautiously step into 2021, Senior Consultant, Sarah-Jane Dabarera, reflects on the themes in community relations for the year ahead. Culture and heritage 2020 has set the scene for an increased focus on culture and heritage in 2021. The Black Lives Matter movement, Australian deaths in custody and the destruction of sacred sites at Juukan Gorge have resulted in increased focus and scrutiny on genuine engagement with Traditional Owners. The recently released amendments to the Aboriginal Heritage Act, issued by the WA Government, will require renewed effort in making agreements and strengthening relationships with Traditional Owners. Black
For the McGowan State Government, WA’s economic recovery from COVID-19 is all about infrastructure. Accelerated programs to build roads, rail and bridges are expected to bring about jobs and assets for the future. But what will these expedited projects mean for the communities where they will be built? Our stakeholder engagement experts explain why avoiding tick-box engagement, and developing a strong consultation program, is more important than ever when timeframes for delivery are crunched. How many projects have been fast tracked? More than 80 major rail, road, coastal and cycling projects over the next two years. A streamlined process for contract awards
The new role is the latest acknowledgment of Paul’s long-standing commitment to the Australian environment.
David Lock brings decades of experience to his new role as special counsel.
It may look, smell, and walk like a database but your stakeholder database can be so much more than that. Here are some simple reasons why you should start looking at your database differently and appreciating it for what it really can be. It’s your record Well, of course – right? A database, by its very nature, is a record system. But it’s more than just a box-ticking exercise. It’s a permanent and evolving reference of every interaction you have had with your stakeholders. You’ll be forever grateful for the perfect database when it’s easy to track not only what you did and
Construction of Perth's latest piece of iconic infrastructure took place in plain sight - but what happened behind the scenes was just as important.
From fake news to corporate activism, the rise of podcasts and the decline of advertising - global PR experts gathered in Singapore to discuss the industry's hottest topics.
Stick to the basics, go for the new and shiny or do bits of both?
The ever-growing importance of community and stakeholder engagement has led to us creating the biggest in-house team in Perth.
There are concerns the lived experience of disability is not being adequately reflected at decision tables.
In the big picture, NAIDOC Week is a national and annual event during which Australia celebrates Aboriginal and Torres Strait Islander peoples, cultures and communities and recognises the valuable contributions they make to our country. On a more personal level, the week presents the opportunity for my community to showcase and share our rich and diverse culture with pride – celebrating together as Aboriginal people and choosing to open our arms and encourage others to participate and understand our value. NAIDOC Co-Chair Pat Thompson says Indigenous Australians seek recognition of their unique place in Australian history and society today. “For generations, Aboriginal and
When Edelman released its annual Trust Barometer earlier this year, there was one finding that stood out as remarkable. And it's an opportunity employers can't afford to miss.
Local communities need to be the starting point of any project because, even when it has global context, trust starts – and can be ended – at home.
In keeping with the theme of Reconciliation Week, this year’s Reconciliation WA breakfast - the largest breakfast event ever hosted at Crown Towers - was very much “grounded in truth.” With 1350 people in attendance, the morning started with a unique energy in the air, not least because this was to be the first public address made by newly-appointed Indigenous Affairs Minister, the Hon. Ken Wyatt, the first Indigenous person to take this responsibility. High-profile journalist Narelda Jacobs hosted the proceedings, with Noongar Elder and respected community member Dr Richard Walley delivering a powerful Welcome to Country, setting the tone for the
'How do we work together to foster better relationships and enhance the access and equity of Aboriginal and Torres Strait Islander people in our society?'
According to Industry Capability Network (ICN) data, there has been a near 50 per cent increase in the number of Indigenous businesses since 2013. There is no denying that the demand to work with or hire Indigenous people is on the rise, but that doesn’t tell the full story. Different structures, policies and how non-Indigenous businesses go about engaging Indigenous people, employees or businesses are impacting on successful Indigenous employment. With Reconciliation Week around the corner, I think it is timely to reflect on what this means for us in the corporate sector. Like many in the community, I feel encouraged by
Telstra chairman John Mullen touched on a variety of issues when he spoke at the Australian Institute of Company Directors’ Rottnest Forum recently – covering everything from the attainability and practicalities of work-life balance to the limitations of the minimum wage. But the subject that struck the biggest chord with me was the damage that can be done to a business’ reputation by a small percentage of unhappy customers or stakeholders. As Mullen highlighted, a business doesn’t have to deliberately do something wrong to create significant reputational issues. Equally, the potential damage from that wrongdoing has little to do with whether or
The concept of social licence to operate has a lot of currency in the resources sector. Increasingly resource companies see their social licence to operate as a strategic issue for the board, central to their success, with loss of social licence a key business risk. Social licence is, however, a relatively new concept, and emerged just over 20 years ago. First used by Canadian mining executive James Cooney in discussion with World Bank officials, it was originally coined as a metaphor to argue that the trust and acceptance of society was just as important as a regulatory licence for resource operations. The concept
With a Federal Election now confirmed for May 18, it’s time to consider what can or can’t happen during the caretaker period and what it means to you. The caretaker period starts at the time the House of Representatives is dissolved and remains in place until the election result is clear – either the incumbent party retaining power, or in the case where there is to be a change of government, until the new government is appointed by the Governor-General. The caretaker period reflects that (with Parliament dissolved) the government cannot be held accountable for its actions in the usual manner and that the autonomy of
An interesting thought struck me when I attended the 10th annual WA Major Projects Conference in Perth last week. In the nine previous editions of the conference it was the projects themselves and the process of building them that took centre stage. Over the years this covered everything from the biggest iron ore and LNG projects to major government undertakings like Optus Stadium and Elizabeth Quay. It’s not as if WA doesn’t have large-scale projects currently underway. BHP’s South Flank development was the topic of one session last week and the likes of METRONET, the Perth Airport upgrade, Northlink and the Westport strategy were also strongly featured. But my
We live in an ever-changing communications landscape, where the next big trend can go from nowhere-to-be-seen to near ubiquitous in matter of days (or even hours). Against a recent backdrop in which public trust has been tested like never before (from Trump to banking horror stories and Australian cricket disgrace), our experts give their takes on the communication trends they expect to see coming into focus in the near future. Number crunching for the win One of the biggest opportunities – and challenges – for many businesses will be around how they use data and whether it can become a predictive tool for