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At Cannings Purple, we have the privilege of working on a range of stakeholder engagement projects, which gives us a unique insight into industry trends. And this year is shaping up to be the year of stakeholder research. More than any other year in recent memory, our clients in public service and industry are coming to us to conduct research projects to gain insight into stakeholder perceptions, and advice on how best to address results. While the research projects have varied significantly, there are key concepts that should be considered and planned for before embarking on a stakeholder research program. Who are the stakeholders

Successful stakeholder engagement can often be about determining, managing and balancing the wants and needs of a divergent range of individuals, families, community groups, small businesses, and large corporations. But there’s a key set of stakeholders that wield a strong sphere of influence over all of those groups but are sometimes forgotten – peak bodies. Your stakeholders Naturally, when you think about your key stakeholders, customers are first on your mind. And rightfully so. Their value is usually measurable through revenue targets and invoicing, and their satisfaction is integral to the success of any business. You regularly speak with them, hold discussions about them, deliver

Putting together a big project is tricky enough — but pulling together a team of contractors who might not have worked together before? That is where the real challenge begins. Why it matters In project management, effective communications can make or break successful outcomes. Project teams are commonly a team of contractors from across the organisation as well as external agencies. The need to wrangle the entire project team can see communications become the core of operations. A common misconception is that the shared goal of completing the project means that all stakeholders are automatically on the same page when it comes to how

You and I have changed the face of the Earth. For centuries humans have thrived in a throwaway economy, where the unquestioned mentality of we want, we take, we use and then we discard has been embedded into our expectations of everyday convenience. Once falling into the buzz word category, ‘circular economy’ has crept into our vocabulary, strategic plans and conversation as we become increasingly aware of our reliance on the world’s ecosystems in recent years.   Our use of the world’s resources is linear in nature, where materials flow in a straight line – from extraction to design, manufacturing, consumption, and

Navigating your path through government engagement on any project can be a daunting task. Between departments and agencies, ministers, policy advisers, public servants, industry groups and lobbyists, there are plenty of reasons why you might feel lost. While the Government Relations team at Cannings Purple is here to guide you through these engagements, it is important not to forget about engaging with the community. Here are three reasons why: Politicians expect it: When we meet with politicians to talk about clients’ project/issues, there’s one question we are inevitably asked: “have you spoken to the community?” If the answer is “yes” and you

The joint declaration of Australia’s mining giants in support of an Aboriginal voice in Australia’s parliament has once again showed that industry is prepared to step up and address important social reform, where political leaders have proved reluctant to champion change. BHP and Rio Tinto have publicly stood behind the Uluru Statement from the Heart, which was penned by Aboriginal and Torres Strait Islander people at a National Convention in May 2017 and underpins the theme of NAIDOC 2019 – Voice, Treaty, Truth. The Uluru Statement describes the long-running quest for recognition and constitutional reforms relating to our First Nations people, and

So, you’ve signed up to Twitter and to your disappointment no one is reading your tweets or responding to your brilliant insights. It’s a common complaint for many Twitter users: if you’re not already famous, no one is listening to anything you say. So, to help you get a little more out of the platform here are some top tips to assist you with being heard. Use your real name If you want to build a professional network and for people to take you seriously, you need to use your real name. People are much more likely to trust you and what

Growing corporate activism means mining businesses have to be better at telling their stories if they are to rebuild trust, writes Cannings Purple Managing Director Warrick Hazeldine.  Trust in the corporate voice is at all-time low on a global scale. As a professional communicator, I see it every day. I hear it all the time from clients — and from the audiences they are trying to reach. But don’t just take my word for it. At a recent event in Perth, political activist Sir Bob Geldof told the crowd that we live in a state of volatility, confusion and mistrust. “The

The trick for good communications is not finding a way to obscure the truth, Associate Director Charlie Wilson-Clarke observes but developing the fortitude to be prepared to share it. Why is the truth so hard to speak? Time and again, those of us in the communications game are accused of spinning, gilding the lily or sweeping things under the carpet – suggesting that if the message is negative, we don't dare say so. The problem with this approach is that it always gets someone in trouble. There's as much pain that comes with mishandling the truth as with a negative story itself. So the trick is